I would like to share my experience at Inkaterra Machu Picchu Pueblo Hotel in Peru since Responsible Travel week is happening from 2/11-2/17/13. Before I do that, I’ll share some of my ideas about responsible travel:
1) It provides all involved a means of enjoying the place, giving back to the place visited in some way.
2) Travel organizations employ local workers, while providing competitive wages, training and mutual respect in a safe environment.
3) Travelers seek out experiences to commune with nature, learn about the local indigenous culture, and hopefully feel prompted to give back to those cultures, places or people that they learned about during their travels. The giving back doesn’t always have to be money–it can also be time directed towards their newfound interests gained on a responsible travel trip.
With the above principles in mind, I picked Inkaterra Machu Picchu Pueblo Hotel as an example of responsible travel. At a time when most hotels are the exact opposite of responsible travel, Inkaterra at least makes a steady effort in the areas of conservation and biodiversity as well as hiring local employees. I visited Inkaterra Hotel in 10/11 and was able to see these principles in action.
It is highly probable that the Inkaterra resort is so serene because of its proximity to Machu Picchu. However, I will say that by hotel and resort standards, Inkaterra has done an amazing job preserving the natural atmosphere of sacred beauty that is inherently found in Machu Picchu. Once inside the entrance, it’s like stepping into another small room inside the ‘house’ of Machu Picchu. The local village, Aguas Calientes, seems miles away. The plants, trees and animals are lively and serene at the same time. The environment is truly a sanctuary with its beautiful stone walkways past the Vilcanota River. Here is a picture I took while inside the grounds looking up at the small mountains along the river:
While this is a luxury hotel with its spa, pools, sweat lodge, gift shop, etc., I don’t know too many hotels where it is an absolute joy to wander the grounds feeling as if in another world.
For the responsible traveler, there are many activities which provide enjoyment of the local biodiversity. There is a fully staffed Eco Center with expertly guided tours through the orchid gardens, herb garden, tea plantation, to name a few. I was very impressed by the level of expertise and dedication of all of the staff whether they were in reservations, hospitality or in the Eco Center.
My enjoyment of this resort prompted me to search online for more information re: whether they hired local workers, conservation and other issues. I found that Inkaterra was awarded the first Green certification from the Peterson Control Union Green Choice Sustainable Tourism Standard. While this sounds like a distinguished honor, and perhaps it is, I am somewhat skeptical of certification standards in the business community regarding responsible travel. I did some more digging and was able to find the following:
1) According to http://www.sustainabletrip.org/profile/inkaterra-reserva-amazonica (Inkaterra’s Amazon River location), 86% of the staff is local which supports my observations of what appeared to be mostly local staff at the Machu Picchu location. I did find a source that stated Inkaterra was “built and staffed by locals” who used local materials. Profits from other Inkaterra resorts, in both the Amazon and Cusco locations, are put back into conservation. Source: http://www.wtmwrtd.com/files/spotlight07_lr1.pdf (p.27)
2) According to another source, employee salaries are twice the local rate. I also sensed that employee morale and happiness was apparent in the way employees related to guests. Staff members seem to be very proud of their work and have a real commitment to this place. Source: http://tilz.tearfund.org/webdocs/Website/Campaigning/Policy%20and%20research/Policy%20-%20Tourism%20CSR%208%20Pager.pdf (p.4)
These independent online sources support my experience at Inkaterra–a business that knows that without its natural surroundings and local citizens, it would be nothing. Of course, there is the price tag, which is my biggest complaint simply because quality responsible travel should be accessible to all socio-economic groups. Perhaps in the near future, there will be more places such as Inkaterra all over the world, offering lower prices without compromising better responsible travel standards.
For more information on Responsible Tourism Week and how to participate, check out Ron Mader’s website, Planeta.com. Another exciting way to participate is through Google Hangouts. Check out Responsible Travel Week on Twitter for real-time updates on what’s happening this week. Facebook also has two wonderful groups, Responsible Tourism Networking and Planeta.com where you can participate and share global views on responsible travel.